Home


ATM/Debit Card Safety Tips

As part of its national ATM/Debit
Card Security Awareness Campaign,
the PULSE ATM Network offers the following recommendations:

ATM/Debit Card Security

  • Treat your card like cash. Keep it in a safe place.
  • Keep your personal identification number (PIN) a secret.
  • Do not disclose card information over the phone to anyone.
  • No one needs to know your PIN, not even your financial institution.
  • Never disclose information about your card in response to an unsolicited e-mail or request.
  • Make certain your Internet shopping sites are secure.
  • Protect your card's magnetic stripe. Do not expose your cards magnetic stripe to magnetic objects.
  • Report a lost or stolen card at once. To report a lost or stolen card during credit union business hours (Monday, Tuesday, Thursday and Friday 8 am - 4 pm, and Wednesdays 10 am - 4 pm), please call 728-4853 or toll free 866-FOR-MY-CU (367-6928). After hours, please call 800-682-6075.
  • Carefully review your account statements.

Security Tips at Drive-Up ATMs

  • Keep the doors locked, windows up and engine running at all times when waiting in line.
  • Leave enough room between cars to allow for a quick exit should it become necessary.
  • Before lowering the window to use a drive-up ATM, observe the entire surrounding area. If anyone or anything appears to be suspicious, cancel your transaction and drive away at once.
  • Minimize time spent at the ATM by having your card out and ready to use. Once your transaction is complete, take your money, card and receipt and immediately drive away from the terminal.
  • If anyone follows you after you have completed your ATM transaction, go immediately to a crowded, well-lit area and call the police.

Point-of-Sale (POS) Security

  • Never allow the cashier or anyone else to enter your PIN for you, even if they are assisting you with the transaction.
  • Block the view of others when using a POS terminal.
  • Be sure the transaction is complete and you have received a receipt before leaving.
  • If you received cash back, put it away before leaving the terminal.
  • When using an outdoor POS terminal such as at a gas station, observe your surroundings before making a transaction. If anything looks suspicious, leave the area at once.
  • It is a good idea to take someone with you when using an outdoor POS terminal at night.
  • If anyone follows you after you have completed your POS transaction, go immediately to a crowded, well-lit area and call the police.

Back to Top