We're
still receiving some wonderful stories from our Members. Below,
Dawn McKendall tells about the rewards of working to improve your
credit score and Cheryl McKey tells about help after losing a
loved one.
I have had credit problems in the past, and have been working
towards improving my credit score. It has worked, and continues
to be a work in progress.
On Thursday,
April 22, I submitted a loan application through the Shell New
Orleans Federal Credit Union website. Within 24-hours, the credit
union was able to refinance my car, which was financed elsewhere
at a 24% interest rate. The new rate from Shell New Orleans Federal
Credit Union is 8.25% APR--significantly lower and obviously resulting
in a lower monthly payment--all at a reduction in the original
terms of the loan. It was a win-win situation all around for me.
Having worked
in banking, and also having done car loans, I know how hard the
representative worked to have the loan approved and booked on
the same day.
I hope to
buy a house in the next year. I'm sure I'll have someone as helpful
and knowledgeable at the credit union to walk me through that
process as well.
Sincerely,
Dawn McKendall
I have been a member of Shell New
Orleans Federal Credit Union for approximately 10 years. I have
always received good service from all the employees, especially
the tellers.
I also want to thank the mortgage department for helping me through
a long and complicated matter. I have been going through some
very stressful personal situations for the last five years including
the death of my father, who was the world to me. My father left
me a portion of property which became entangled in estate proceedings.
Shell New Orleans Federal Credit Union helped me by providing
a loan to assist in settling the estate.
I just wanted to make sure they got the recognition they deserve.
My family and I thank you very much,
Cheryl McKey
I have been
a member of the Shell New Orleans Federal Credit Union for approximately
26 years. I have always received good service from them, but a
recent event gave me much confidence in them. I have been going
through some very stressful personal situations in the last three
years (death of a son, divorce) which have caused some financial
uncertainties which hopefully will soon be resolved. My community
property partition has not yet been settled and I needed to pay
some urgent attorneys fees. Two of your staff were extremely helpful
in finding the best way to get the extra dollars, while keeping
my best interest in mind.
I just wanted
to make sure they got the recognition they deserve.
Thank you very much,
Cathy Hennig
Longtime Member
Michelle McDonald wasn’t sure if the credit union would be
able to refinance her 2001 Dodge Intrepid.
A bankruptcy
on her credit report was still six months from dropping off. It
had been almost 10 years.
“I didn’t
even know if I should ask,” Michelle said. “Since everyone
at the credit union is always so helpful, I gave it a try. I was
so excited when I found out they would refinance, and especially
at such a significantly lower rate!”
After Shell
New Orleans Federal Credit Union refinanced her vehicle, the new
annual percentage rate was 3.95%, down from the original financing
at 16.9%--lowering her payment $100 a month, for a total savings
of over $5,000!
“Not
only was I able to refinance, the credit union staff was instrumental
in helping me understand my credit score and thoroughly explained
the credit scoring process,” said Michelle.
“They
showed me how my credit has significantly improved in ten years.
Plus, my other two loans with the credit union showed excellent
payment history.”
“I love
my credit union!” Michelle adds enthusiastically.
“To whom
it may concern,
About a month ago, my central air/heat system went on the blink.
It was about 20 years old and I knew it would need to be totally
replaced which would be a little costly. I called the company with
whom I have my home mortgage to inquire about getting a home equity
loan. They quoted a rate of 6.5% which is 2% higher than the interest
rate on my original mortgage. They also told me that 6.5% was a
very good rate and that I probably could not beat it elsewhere.
Then I contacted Shell New Orleans Federal Credit Union after receiving
one of your newsletter emails advertising low interest rates and
ended up receiving a home equity loan from you with a 3.5% interest
rate. I was able to get my new central air/heat system and make
quite a few other improvements to my townhome. Thanks! I can honestly
say that I feel like I got a real good deal from you and I appreciate
it.”
Sincerely, Jamie Conrad
“We purchased
15 acres in Mississippi and built a new home. Right after finishing
construction and closing out the first mortgage, our children had
some financial and illness problems that we needed to help them
with. This caused us to neglect some revolving accounts. We started
with about 25% equity in our home and property but could not find
anyone to help us out with a 2nd mortgage to help us clear some
debt and get back on track.
I turned to the credit union, asking for the human touch and consideration
for my overall credit history and not just what a computer said
about us. Shell extended us a 2nd mortgage that cleared up 90% of
our debt . Right now the days are bright and we are back on track.”
Thanks, Bonita Richoux
We'd like to
hear your story. If you have an experience with us that could help
another Member; and you're willing to share your story, please email
us at marketing@ shellnofcu.com.
If we use your testimonial in a marketing piece, you'll receive
a $25 gift certificate to the local store or restaurant of your
choice.
To see how
our quick
and easy loans can make your dreams come true, call us at
504-728-4853 or, if you're out of town, toll free at 866-FOR-MY-CU
(367-6928). Click
here to apply online.
*Annual percentage
rate. Borrowers must qualify for and be approved for credit by
meeting standard loan underwriting guidelines and/or reach automated
credit-scoring benchmarks. Member Select discounts offer special
loan discounts.
